##"sh!tty first drafts" are powerful! 不要看中文版，翻译烂得压匹。

##有宏观的阐明，也有微观的工具与例子。目前读过比较完整的关于服务设计的整套介绍。

Principles : human-centered , collaborative , iterative , sequential , real ,holistic.Service - dominant logic (SDL).Journey maps ,service blueprints , system maps, service prototypes ,business model canvas , VUCA , core activities:research , ideation , prototyping , Implementation , service design process and management .

Principles : human-centered , collaborative , iterative , sequential , real ,holistic.Service - dominant logic (SDL).Journey maps ,service blueprints , system maps, service prototypes ,business model canvas , VUCA , core activities:research , ideation , prototyping , Implementation , service design process and management .

##"sh!tty first drafts" are powerful! 不要看中文版，翻译烂得压匹。

##牛

##有宏观的阐明，也有微观的工具与例子。目前读过比较完整的关于服务设计的整套介绍。