Principles : human-centered , collaborative , iterative , sequential , real ,holistic.Service - dominant logic (SDL).Journey maps ,service blueprints , system maps, service prototypes ,business model canvas , VUCA , core activities:research , ideation , prototyping , Implementation , service design process and management .

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##"sh!tty first drafts" are powerful! 不要看中文版，翻譯爛得壓匹。

##"sh!tty first drafts" are powerful! 不要看中文版，翻譯爛得壓匹。

##牛