Unit1 关于文化 Part Ⅰ Reading Text 1 Culture and Communication Text 2 Culture in Business Communication Part Ⅱ Listening The Role of Intercultural Communication Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit2 理解商务交际 Part Ⅰ Reading Text 1 Becoming an Effective Business Communicator Text 2 Cross-Cultural Verbal Communication Styles Part Ⅱ Listening Cultural Differences in Business Communication Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit3 跨文化交际概述 Part Ⅰ Reading Text 1 Your Brain on Culture Text 2 How to Manage Intercultural Communication Part Ⅱ Listening Cultural Studies and Social Change Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit4 当今跨文化国际理论 Part Ⅰ Reading Text 1 Dominant Theories in Intercultural Business Communication Text 2 Cultivating A Global Mind-set Part Ⅱ Listening Intercultural Communication Competence Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit5 跨文化交际中的商务礼仪 Part Ⅰ Reading Text 1 Greetings, Introductions, and Business Cards Text 2 Conversational Customs and Manners Part Ⅱ Listening Dining and Tipping Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit6 跨文化价值观 Part Ⅰ Reading Text 1 Cultural Values in Business and Society Text 2 Different Values Systems Part Ⅱ Listening Equities and eBay——Culture Gets in the Way Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit7 跨文化交际中的语言因素 Part Ⅰ Reading Text 1 Role of Language in Intercultural Communications Text 2 Lingua Franca and Message Comprehension Part Ⅱ ListeningII0 Language, Logic, and Communication Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit8 商务交际中的文化多样性 Part Ⅰ Reading Text 1 Cultural Diversity at Workplace Text 2 Enhancing Intercultural Communication in the Workplace Part Ⅱ Listening Current Trends in the Global Workplace Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit9 跨文化对商务交际的影响 Part Ⅰ Reading Text 1 Social Hierarchies Affect Effective Intercultural Business Communication Text 2 Office Customs and Practices Part Ⅱ Listening Customary DemeanorBehavior Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit10 跨文化对商务交际的影响 Part Ⅰ Reading Text 1 Leadership Challenges in A Globally Intercultural World Text 2 Cross-Cultural Dimensions of Decision Making Part Ⅱ Listening Human Resources Management (HRM in Business Communication Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit11 跨文化交际障碍 Part Ⅰ Reading Text 1 About Intercultural Communication Barriers Text 2 High-context and Low-context Cultures Part Ⅱ Listening Behavioral Barriers to Communication Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit12 如何应对跨文化交际 Part Ⅰ Reading Text 1 Cross-cultural Communication Strategies Text 2 Managing in Multicultural Teams Part Ⅱ Listening Intercultural Communication and Conflict Management Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit13 跨文化管理 Part Ⅰ Reading Text 1 How A Global Mindset Translate to Bottom-line Results? Text 2 Why Cross-cultural Communicatin Is Critical to Virtual Teams and How to Overcome the Intercultural Disconnect? Part Ⅱ Listening Being Culturally Sensitive Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit14 跨文化谈判 Part Ⅰ Reading Text 1 Communicating and Negotiating across Cultures Text 2 The Phases of Intercultural Negotiation Part Ⅱ Listening Communication and Style of Negotiating Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit15 跨文化营销 Part Ⅰ Reading Text 1 Cultural Dynamics in Assessing Global Markets Text 2 Cultural Knowledge Part Ⅱ Listening Required Adaptation Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises
Unit16 跨文化交际面临的挑战 Part Ⅰ Reading Text 1 The Challenge and Opportunity of Intercultural Cooperation Text 2 Information Technology and Global E-communication Part Ⅱ Listening Becoming Culture Savvy in Cross-cultural Environment Part Ⅲ Chinese Summary Part Ⅳ Word Study Part Ⅴ Exercises