The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
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評分##Just listened.
評分##劉未鵬老師推薦的溝通讀物。很通俗易懂,連英文都不難讀。前麵對大腦皮層的科普知識很有用。
評分##Just listened.
評分##非常一般。
評分##好多道理都挺簡單的,多實踐!
評分##劉未鵬老師推薦的溝通讀物。很通俗易懂,連英文都不難讀。前麵對大腦皮層的科普知識很有用。
評分##上次和z談話試著運用一些...還在實踐中。和h還沒機會實踐,以前幾次的確自己廢話太多瞭.12.16 發聖誕郵件給陶瓷的教授,來個 power thank you. 然後一個教授說有$考慮我的申請,還是奏效瞭?
評分##Dr. Goulston的每個字感覺都透齣謙遜有禮。他的女兒能有這樣的爸爸真是太幸福瞭。
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