The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
##值得快速略读;Handbook类,可不时查看。
评分##非常棒
评分##Just listened.
评分##购买链接:https://item.taobao.com/item.htm?spm=a1z38n.10677092.0.0.11891debwuVm7C&id=570913060872
评分##工作和生活上都很有用。
评分##Dr. Goulston的每个字感觉都透出谦逊有礼。他的女儿能有这样的爸爸真是太幸福了。
评分##非常一般。
评分##Brilliant !(☆_☆)所以留了一些“甜点”给明年,嘿
评分##Dr. Goulston的每个字感觉都透出谦逊有礼。他的女儿能有这样的爸爸真是太幸福了。
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