具体描述
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
用户评价
##Perceiving is believing. Misperceiving is deceiving. And worse yet, prevents achieving.‖ U know it's okay to be afraid.‖ It doesn't take long for me to get fed up with this kind of book. What a shame.
评分##写得很具体，很实用，不是泛泛而谈。感觉收获挺大的，在人际交往类书籍中，应该算是上层之作了。需要复习，并且转化到实际的生活中。
评分##好多道理都挺简单的，多实践！
评分: F718/G699
评分##不仅仅是听，还有怎样让人感觉到，有些技巧非常耐人寻味但好意思用吗？
评分: F718/G699
评分##上次和z谈话试着运用一些...还在实践中。和h还没机会实践，以前几次的确自己废话太多了.12.16 发圣诞邮件给陶瓷的教授，来个 power thank you. 然后一个教授说有$考虑我的申请，还是奏效了？
评分##刘未鹏老师推荐的沟通读物。很通俗易懂，连英文都不难读。前面对大脑皮层的科普知识很有用。
评分##Brilliant !(☆_☆)所以留了一些“甜点”给明年，嘿
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