基本信息

書名:中國保險業社會責任白皮書

：48.00元

售價：32.6元,便宜15.4元,摺扣67

作者:中國保險監督管理委員會

齣版社：經濟管理齣版社

齣版日期：2014-12-01

ISBN：9787509632697

字數：

頁碼：128

版次：1

裝幀：平裝

開本：16開

商品重量：0.4kg

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內容提要

為瞭展示保險業履行社會責任的實踐成就，提高全社會的保險意識，更為瞭傾聽、社會、企業及廣大人民群眾對保險業履行社會責任的意見與建議，進一步改進保險業履行社會責任的各項工作，中國保險監督管理委員會聯閤中國社會科學院經濟學部企業社會責任研究中心共同編纂瞭首份《中國保險業社會責任白皮書》，於2014年“7·8保險公眾宣傳日”發布。白皮書全麵展現瞭保險業在構建社會保障體係，提升社會治理水平，完善經濟補償機製，服務國傢經濟轉型和夯實行業發展基礎等方麵勇擔社會責任、實現行業價值的精神麵貌。

目錄

作者介紹

文摘

《中國保險業社會責任白皮書》：
　　AGRICULTURE-FOCUSED: I2013， China's agricultural insurance premium ine rankedsecond around the world， realizing the maicrop coverage area of 1.106 billiomu （1 mu=0.0667hectares）， the amount insured of 1.39 trillioYuan， farmer households insured of 214 million，indemnities of 20.86 billioYuaand farmers receiving indemnity of 33.67 million.ACCOUNTABLE: I2013， liability insurance iChina had provided businesses and individuals inall industries with risk protectioamounting close to 49 trillioYuan， aincrease of 16.5% overthe last year; insurance indemnity payment reaching 8.9 billioYuan， aincrease of 18.7% overthe last year. Liability insurance coverage has expanded to environmental protection， health， foodsafety， education， transportation， tourism， and other dozens of areas.
　　OPEN: By the end of 2013， a total of 56 foreiginstitutions from 15 countries had founded56 mercial institutions and 123 foreiginstitutions from 21 countries had set up 137representative offices iChina， holding a market share of 3.95%. China has set up 31 mercialinsurance institutions overseas. The insurance industry has fully performed its mitments tojoiWTO and speeded up the strategy of 'Go Global'.HUMANISTIC: By the end of 2013， China had set up 326 insurance dispute mediationorganizations， successful mediated cases up to 26，000， involving 840 millioYuaand 170，000inbound calls through hotline '12378'， customer satisfactiorate more tha98%. 2013 KPMGGlobal Survey pointed out that China's insurance respondents' customer experience hadimproved most， aincrease of 11 percentage points higher thathe global average.
　　INNOVATIVE: By the end of 2013， more tha170 insurance panies had offered a total ofover 7，000 products， 10 kinds of new insurance products every day oaverage. ONovember11， 2013， Tao bao 'Back Freight Insurance' reached 30 billioYuaia single day， generating120 milliopolicies， at the average premium of only 0.47 Yuan， far less thathe printing fee of amanual insurance policy.
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