详情信息：

  Product Details 基本信息

ISBN-13 书号:9780080912127

出版社:

Publication Date 出版日期:0000-00-00

  Book Contents 内容简介

    It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. .. .. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. .. .. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding: .. .. .. Improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms. .. .. .. Visualise key concepts with over one hundred explanatory diagrams .. .. .. Gain confidence by testing your understanding on the accompanying website .. .. .. Practical applications of theory are illustrated in international case studies throughout the book.. .. .. Discussion questions prompt an exploration of key concepts.

书不是正版，而且收到货时，包装特简单，书表面有刮痕，心想没事就算了就拿回来了，再翻开书一看最后一页完全脱胶，给客服反应还给了图片都没有回复，最失望的一次购物，购物时请大家慎重

买来送人的，纸质感觉还不错

书的质量很棒物流也快

还行。。。。。。。。

早就想买了

很专业的书籍！

。。。。。。。。。。

还可以吧 慢慢看，比较专业

基本都是文字，若是能配上些图片那领悟的效果会更好。尤其是病症的图片，当然是彩色最佳。